At Crisvel, we understand that getting your new items promptly and securely is incredibly important. That is why we have built a shipping process that is clear, dependable, and completely stress-free for our customers.
Shipping Rates & Delivery Estimates
Exciting News: For a limited time, we are proud to offer 100% FREE shipping worldwide on every single order!
| Destination | Shipping Fee | Estimated Delivery Time |
|---|---|---|
| United States & United Kingdom | $0.00 | 4 - 11 business days |
| Selected Countries* | $0.00 | 5 - 13 business days |
| Rest of the World | $0.00 | 7 - 18 business days |
*Selected Countries Include: Australia, Canada, Czechia, Ireland, Germany, France, Italy, Belgium, Mexico, New Zealand, Romania, Switzerland, Finland, Greece, Hong Kong, China, Hungary, India, Japan, Netherlands, Portugal, Singapore, South Korea, Spain, Sweden, Vietnam.
Our Late Delivery Guarantees
For the USA, UK, and Selected Countries:
We take our delivery timelines seriously. If your order happens to arrive outside the estimated window, just reach out to us at hello@crisvel.com. As a sincere apology for the delay, we will credit you $1 cashback and give you a $5 coupon for your next purchase.
In highly unusual cases (affecting fewer than 0.01% of shipments) where severe logistics problems cause a delay of over 60 days, we will immediately process a full refund. Should the package ever arrive after that refund is issued, the items are yours to keep for FREE!
For the Rest of the World (International):
If you are located outside our "Selected Countries," standard delivery can sometimes take 35 to 45 days depending on local postal networks. Every international package is fully tracked. If your order is in transit for more than 100 days, we will happily issue a full refund or send a replacement via a different carrier—whichever you prefer. And just like our other guarantee, if the delayed package eventually shows up, you keep it at no cost.
We are thrilled to provide this premium, cost-free delivery service so you can enjoy our authentic goods worldwide without worrying about extra shipping fees.
Order Processing Time
Quick shipping starts with quick processing. Our dedicated warehouse staff works hard to prepare and pack your order within 1 to 3 business days. Once your package leaves our facility, we will send you a confirmation email containing your tracking information.
Taxes, Duties & Customs
Leave the paperwork to us. We take care of all necessary customs duties and import taxes on your behalf. When you shop at Crisvel, the total you see at checkout is exactly what you pay—no surprise charges or hidden clearance fees when your package is delivered.
Returns & Replacements
We want you to love what you buy. If an item arrives damaged, defective, or is not what you ordered, please see our official Refund Policy to find out how fast we can get you a replacement or refund.
Mandatory Customs ID for Specific Countries
Crisvel ships to customers around the globe, but some international customs agencies require specific ID details to process incoming packages. If your destination is on the list below, please remember to add your necessary ID number in the Notes Section at checkout.
Countries Requiring Personal ID Information:
- Brazil: CPF (Individuals) or CNPJ (Businesses).
- Italy: Codice Fiscale (Tax Code).
- Spain: Número de Identificación Fiscal (NIF).
- China: National ID number.
- Russia: Passport number or Tax Identification Number.
- South Korea: Personal Customs Clearance Code (PCCC).
- Turkey: Turkish Identification Number (T.C. Kimlik No.).
- India: Certain carriers require a TAX ID or Personal ID number.
Important Notice: Customs officers will check this ID number before clearing your order, and it must exactly match the recipient's name. Forgetting to include this at checkout can lead to customs holding or rejecting your package, resulting in major delivery delays.
Need Help?
Got a question about tracking, delivery times, or where we ship? Our friendly customer support team is always ready to help. Reach out to us anytime at hello@crisvel.com.
Thanks for shopping with Crisvel. We are dedicated to delivering authentic quality straight to your door, safely and quickly.